Most enterprise products face a challenge in supporting their installed base on legacy versions of the product. A significant investment needs to be made to maintain multiple versions of an old code base, many times on older technologies, to support existing clients until they can be persuaded to migrate to newer versions of the product. Our product maintenance services help our clients support their existing products and customers cost effectively, while concentrating their in-house expertise in building new products or versions. We work with our clients to first define their business objectives on how long they would like to support the product and what is the level of investment they are planning to make into it. We then assemble a team that has the required expertise and which matches their budgetary constraints. This team works with our clients’ product teams to take over their code base (often with very little existing documentation) and maintain it for the life of the product.
CG-VAK has vast experience in developing, maintaining and fixing bugs in software products. CG-VAK provides its customers a dedicated team who perform the following portfolio of maintenance services:
The team analyzes and corrects problems that are detected by the customer.
These are done when additions or changes are made to the hardware and software system or components controlled by the software product.
Functional adjustments or performance improvement is done as required by the customer.